Dr. Najib, co-founder of Klinik Pergigian Denta Levant in Kota Damansara, runs a clinic that offers high-tech treatments including digital smile design, implants, and frenectomy procedures. Before using kumoDent™, the clinic faced challenges with extracting useful insights from their system, downloading reports, and having to calculate staff and doctor commissions manually, which is a time-consuming task. Managing staff attendance also required multiple separate apps, such as a clock-in/clock-out system, adding to the operational burden.
Since adopting kumoDent™, Dr. Najib has noticed a significant improvement in his daily workflow. The system provides comprehensive reports that make it easier to monitor staff performance. Commission calculations are automated once the rates for each treatment are set, saving him from manual calculations. He no longer needs multiple applications to track staff attendance, as everything is managed within kumoDent™.
One of his favourite features is the AI transcription tool. As a doctor, filling in case notes in the patient room was previously a challenge. With AI transcription, he simply speaks, and kumoDent™ captures and converts it into accurate written notes, saving valuable time.
Having used kumoDent™ for over three years, Dr. Najib rates the support team highly, praising their responsiveness in resolving issues. He also appreciates the system’s continuous innovation and the team’s openness to feedback and suggestions from users.
Dr. Najib recommends kumoDent™ to other doctors to streamline daily clinic operations and improve overall efficiency.
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