Simplified e-Invoicing for Dental Practices: Basics and Benefits

What is e-Invoice? e-Invoicing (short for electronic invoicing) is more than just sending a digital bill.

It’s a structured way of creating, submitting, and managing invoices through an online system that links directly to the Inland Revenue Board of Malaysia (LHDN). It’s not just a PDF sent by email; it’s a full digital record that’s verified and tracked.

With Malaysia rolling out mandatory e-Invoicing in phases from 2024 to 2027, clinics and businesses of all sizes will soon have to switch from traditional invoices to this new method.

A proper management system is key — one that’s simple, fast, and reliable. Otherwise, what should be a time-saving tool can quickly turn into a daily headache.

How e-Invoicing Works in Practice

When submitting an e-Invoice, there are different ways to handle the process depending on your clinic’s workflow and patient volume.

Here’s how the process typically works in a dental clinic setting:

1. Consolidated Invoicing Method

For dental treatments that span across multiple sessions such as dentures, root canal treatment, or dental implant procedures, the clinic may issue a consolidated e-Invoice once the full package is completed. This allows all sessions to be captured under a single invoice for easier reference and processing.

2. Individual Invoicing Method

For single-visit treatments like teeth cleaning, tooth extraction, or dental fillings, the client may request an invoice immediately after payment.

In this case, the clinic selects the Individual Submission Method to generate and send an e-Invoice specifically for that visit.

3. LHDN Verification through MyInvois

After submission through the clinic’s system, the e-Invoice is automatically sent to LHDN’s MyInvois platform. The invoice is verified in real time, without the need for manual uploads or additional steps by the clinic staff.

4. QR Code & Invoice Notification from LHDN

Once the invoice is approved, the patient receives a digitally verified e-Invoice with a QR code via email or printed copy.

This code confirms that the invoice is legitimate and accepted by LHDN—helpful for patients who need proof of transaction for financing, tax claims, or post-treatment follow-ups.

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Why Choose kumoDent™ for e-Invoicing?

Submitting e-Invoices manually might sound simple, but in practice, it can take up precious time, especially in a busy clinic setting. Many clinic management systems (CMS) still rely on manual steps. That means:

• You’ll have to log in separately to submit each invoice
• It slows down your daily operations
• It’s hard to respond quickly when a patient asks for a verified invoice
• There’s a higher chance of keying errors
• You might need extra staff just to manage invoices

kumoDent™ does things differently—and that’s where your dental clinic gains the edge.

Unlike most CMS platforms, kumoDent™ automates the entire e-Invoicing process. No exporting. No switching platforms. No repetitive data entry.

From invoice creation to LHDN submission and QR code generation, everything happens in one place, with just a click.

With kumoDent™ CMS, you get a fully integrated system that connects directly to LHDN. Here’s what that means for your dental clinic: 

• Live sync with MyTax: your invoices are sent and verified in real time
• Easy selection: choose consolidated or individual submission right from the interface
• No manual steps: one click is all it takes to send an invoice
• Fewer errors: no more typing mistakes or double entries
• Unlimited submissions with no need to upload files
• Real-time updates: you’ll always know the status of each invoice

In short, kumoDent™ removes the hassle from e-Invoicing and lets you focus on running your dental clinic. 

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An All-in-One CMS for Dental Clinics

kumoDent™ is more than just an e-invoicing tool, it’s a comprehensive platform tailored for dental clinics. It brings together compliance, business operations, and patient care in a single smart solution. Its benefits include:

• All-in-one convenience: Manage invoicing, EMR, and billing seamlessly within one system, with direct integration to LHDN.
• Team synergy: Real-time invoice status ensures smooth coordination between front desk and clinical staff.
• Compliance made easy: Built-in audit trails and quick LHDN verification simplify regulatory adherence.
• Enhanced patient experience: Instantly generate LHDN-verified invoices with QR codes at checkout.

Make the Switch to kumoDent™ Today

e-Invoicing is here to stay, and the right system makes all the difference. Don’t let your dental clinic get stuck in time-consuming manual processes.

Choose kumoDent™—the all-in-one clinic management system trusted by over 2,000 clinics. Alongside seamless e-Invoicing, kumoDent™ offers everything from appointment scheduling and electronic medical records to billing and inventory management.

Let us help you save time, cut down on errors, and give your patients the fast, modern service they deserve.

Ready to simplify your dental clinic’s operations? Get in touch with us today for a free demo!